1. General Bonus Terms & Conditions
1.1. From time to time we may offer bonuses, rewards, promotions, competitions, cashback and/or gifts (“promotions”). These promotions will be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”). Each specific promotion will also have their own customer terms and conditions outside of the General Bonus Terms and Conditions. By taking part in any promotion and agreeing to receive bonuses offered by Simsinos, you automatically consent to comply with our general bonus terms & conditions.
1.2. In case you intend to participate in a promotion or to receive some bonus offered by Simsinos, but does not properly understand how the promotion/bonus works, you should address Simsinos Customer Support for clarification.
1.3. Simsinos reserves the right to add, remove or alter any of the promotional/bonus details or terms.
1.4. It is your responsibility to regularly check the bonus terms and conditions for any amendments or updates. In case any alterations in terms and conditions take place, be it the general Terms and Conditions or the terms of a specific promotion, Simsinos will inform you.
1.5. We may make terms and conditions available in various languages for convenience. In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the English version takes priority.
1.6. Offers are limited to one offer per Player (one offer per household address, shared computer or shared IP address, email address, telephone number, and payment method).
Simsinos reserves the right to suspend or close any account suspected of being a duplicate. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.
1.7. Unless otherwise stated, the active Bonus must be wagered within 7 days of issue, otherwise both bonus funds & winnings associated with the relevant bonus will be forfeited.
1.8. When you take part in a promotion, both deposited funds and bonus funds become the “bonus balance”. If a bonus is active the wagering must be completed, or the bonus must be zeroed out, in order for a withdrawal to be made. The only exception will be if you wish to withdraw your deposit only, in which case the bonus funds and any winnings will be forfeited.
1.9. If you have decided not to participate in a promotion(s), you have already opted into, you must contact Simsinos e and request cancellation of the bonus before placing any bets.
1.10. Unless otherwise stated, 20 EUR (or the equivalent in any other currency) is the minimum deposit to avail of promotions or bonuses.
1.11. You may not place any bets that exceed the maximum bonus bet size when using bonus money. The maximum bonus bet size is 4 EUR (or the equivalent in any other currency) per bet/spin or equivalent unless it is stated differently in the specific terms and conditions tailored to each bonus campaign. Please note that it is your responsibility to ensure that you are aware of the maximum bonus bet size. For cases where bets are deemed to have exceeded the maximum bonus bet size, an account may be reviewed, and the bonus funds confiscated in the process.
1.12. If you wish to make a withdrawal before meeting the Wagering Requirements, you will forfeit your bonus winnings accrued, your bonus amount, and opt out of the promotion.
1.13. Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account. Bonus Funds can only be withdrawn once they have been converted into real money.
1.14. When playing an active bonus, your funds will be used in the following order: Funds required to trigger the bonus, Bonus funds and Any remaining funds.
1.15. You can withdraw real money balance before satisfying bonus wagering, by doing so you will forfeit the funds in your bonus balance.
1.16. In case you run out of deposit money and the bonus money attached to it before fulfilling the wagering requirements, your account will be cleared from any remaining wagering requirements.
1.17. After wagering requirements are met, the deposit funds, bonus money and any winnings gained will become withdrawable real-cash money in your account.
1.18. Simsinos bonuses are intended for recreational playing only. Improper use of the bonuses and promotional abuse will not be tolerated. We reserve the right to take the following actions against bonus abuse (list not exhaustive).
▪ Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been gained by misuse of the system.
▪ Ban such players from receiving further Bonuses
▪ Close the account
Abuse may include but is not limited to:
● Using multiple Account(s)
● Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us
● Wagering bonuses on excluded Games
● Co-operation, collusion or organisation of bets from the same source
● Manipulation of software, exploitation of loopholes or other behaviours which amount to deliberate cheating
● Hiding IP addresses or using a VPN
● Delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements;
● Using strategies that take advantage of any software bug or failure. on the built-up value during real-money play;
● Moving from bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clearing Wagering Requirements.
1.19. We may reclaim any Bonus that has been awarded in error in accordance with the General Terms and Conditions
1.20. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an offer if required to do so for legal and/or regulatory reasons.
1.21. Simsinos reserves the right to ban a player from participating in promotions at its own discretion at any time.
1.22. In case you failed to claim a deposit bonus, or forgot to do so, and intend to play with the bonus, you must contact Customer Support before placing any bets and ask to adjust your balance.
1.23. We reserve the right to audit your gameplay/transaction logs. You hereby consent in advance for us to do so. If, after an audit, it transpires that you participated, or attempted to participate, in a manipulative game strategy to take advantage of the bonus being rewarded to you from the casino, we hold the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your association with our website and/or block your account. In such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.
1.24. Bonus money is free money intended to help you enjoy Simsinos; it is not to be withdrawn once received. To prevent you from withdrawing your bonus funds instantly, Simsinos (as well as other casinos) requires so-called “wagering” of the bonus money. The wagering coefficient indicates the number of times you need to place the amount of bonus.
1.25. Participation in some promotions requires opting in. It can be done either by clicking on a link in the promotion on-site / by email or by contacting Customer support. You are free to opt out of receiving promotional newsletters at any time.
1.26. Bonus is in effect until bonus wagering requirements are fulfilled, all bonus money is lost or the bonus expires.
1.27. Game winnings from spins or game rounds initiated with bonus funds but completed with real money after the bonus has been wagered, lost or forfeited, will be removed and may result in your account being closed for bonus abuse.
1.28. We reserve the right to withdraw or suspend any promotion or campaign at any given time.
1.29. We reserve the right to update the bonus terms and conditions at any time.
2. Specific promotions
2.1. Free Spins
Free spins with deposit requirements that are not in the Welcome bonus have a maximum possible payout of 150 EUR (or the equivalent in any other currency), unless otherwise stated in the specific promotion.
2.2. Free Spins Without Deposit
2.2.1. For Free Spins offered without a deposit requirement, the maximum amount of winnings that can be withdrawn is 50 EUR (or the equivalent in any other currency).
2.2.2. Free spins must be used within 7 days of being credited to the customer's account unless specified otherwise in the promotion Terms & Conditions.
2.3. Instant Bonuses
2.3.1. From time to time, Customer Support's agents might consider awarding free bonus money or free cash as an act of goodwill in a case-by-case scenario. In such cases and independently of the type or amount of bonus given, the maximum winnings withdrawal resulting from that bonus cannot exceed 5 times the value of the original released bonus amount.
2.3.2. You can apply for a special offer to our Customer Support team only if you do not have any pending withdrawals.
2.4. Wager Free Bonuses
When playing with a wager-free bonus offered by the casino, through a promotion/campaign, or as a goodwill gesture from any member of the team, you are allowed a one-time withdrawal request (which will void the current bonus).In the case where funds remain in the balance, it will be considered as a win generated by your bonus and the bonus terms & conditions continue to apply.
2.5. Welcome Package
2.5.1. Welcome bonus is offered on the first 2 deposits ever made by players and is split into 2 deposit bonuses:
● The first welcome bonus is a match bonus of 100% up to 250 EUR (or the equivalent in any other currency) + 110 Free Spins.
● The second welcome bonus is a match bonus of 100% up to 250 EUR (or the equivalent in any other currency) + 140 Free Spins.
2.5.2. Our Welcome bonuses on first and second deposits are sticky wager-free bonuses.
2.5.3. The Free spins in the Welcome package are without wagering requirements and are distributed accordingly:
● Welcome Free Spins 1: Once the first deposit has been made, the player will receive instantly 110 Free Spins on Rich Wilde and The Tome of Madness (Play'n Go) or Book of Shadows (Nolimit City).
● Welcome Free Spins 2: Following the second deposit, players will receive 20 Free Spins daily for 7 days on the game Rise of Merlin (Play'n Go) or Little Bighorn (Nolimit City).
The first set of 20 Free Spins will be credited instantly upon deposit.
2.5.4. The minimum qualifying deposit for the Welcome Offer is 20 EUR (or the equivalent in any other currency).
2.5.5. Maximum allowed withdrawal from the free spins included in the Welcome Bonus is 100 EUR (or the equivalent in any other currency).
2.5.6. For players with registered addresses in Finland, the Welcome Package ONLY includes Free Spins on the first 3 deposits made:
● Welcome Free Spins Part 1: Once the first deposit has been made, the player will instantly receive 50 Free Spins on Rich Wilde and The Tome of Madness (Play'n Go).
● Welcome Free Spins Part 2: Once the first deposit has been made, the player will instantly receive 50 Free Spins on Rise of Merlin (Play'n Go).
● Welcome Free Spins Part 3: Once the first deposit has been made, the player will instantly receive 50 Free Spins on Raging Rex (Play'n Go).
2.5.7. It's important to note that players might see and claim a welcome bonus different from the standard on-site offer. Generally, these welcome bonuses are promoted by affiliate sites with Simsinos Casino's permission. If players claim such 1st deposit offers, they are not permitted to claim a second first deposit offer from other sections of the site. If this is discovered or allowed by a system glitch, the Casino reserves the right to close the player's account immediately and/or forfeit any winnings resulting from this abuse.
2.5.8. Offers are limited to one offer per Player (one offer per household address, shared computer or shared IP address, email address, telephone number, payment method)
2.6. Cashback
2.6.1. The cashback is calculated based on the weekly loss. The calculation refers to members' game activity from Friday to Thursday and is paid out on Friday at 04:00 AM CET.
2.6.2. In order to be eligible to receive the cashback bonuses, the account’s balance must be under 1 EUR (or the equivalent in any other currency).
2.6.3. In order to receive cashback, a player must have made at least one deposit during the week of the cashback plus one bet during the calendar month.
2.6.4. Simsinos reserves the right to change or cancel any cashback program at any time, without prior notice, for any reason deemed necessary.
2.6.5. Cashback not used within 14 days will be removed from the player’s balance.
2.6.6. Players can also collect cashback while wagering with an active bonus.
2.6.7. The minimum cashback payout is 5 EUR (or the equivalent in any other currency). Maximum cashback payout per week is limited to 10,000EUR.
2.6.8. If the player reaches a new level during the current week, the new cashback percentage will start applying the following week.
2.6.9. Cashback has only 1x wagering requirement obligations with no game or bet restrictions.
2.6.10. Simsinos reserves the right to deny a player cashback if there is any suspicion of fraudulent behaviour.
2.6.11. Points and cashback % will be distributed as follows:
|
Level |
Points |
Cashback % |
Prize |
|
1 |
1 pt |
1% |
Free Spins |
|
2 |
10 pts |
2% |
Free Spins |
|
3 |
26 pts |
3% |
Free Spins |
|
4 |
50 pts |
4% |
Free Spins |
|
5 |
84 pts |
5% |
Cash Prize |
|
6 |
136 pts |
6% |
Free Spins |
|
7 |
213 pts |
7% |
Free Spins |
|
8 |
328 pts |
8% |
Free Spins |
|
9 |
500 pts |
9% |
Free Spins |
|
10 |
757 pts |
10% |
Cash Prize |
|
11 |
1142 pts |
11% |
Free Spins |
|
12 |
1720 pts |
12% |
Free Spins |
|
13 |
2586 pts |
13% |
Free Spins |
|
14 |
3884 pts |
14% |
Free Spins |
|
15 |
5832 pts |
15% |
Cash Prize |
|
16 |
8752 pts |
16% |
BIG Spins |
|
17 |
13132 pts |
17% |
BIG Spins |
|
18 |
19701 pts |
18% |
BIG Spins |
|
19 |
29555 pts |
19% |
BIG Spins |
|
20 |
44335 pts |
20% |
Cash Prize |
|
21 |
66504 pts |
21% |
BIG Spins |
|
22 |
99758 pts |
22% |
BIG Spins |
|
23 |
149638 pts |
23% |
BIG Spins |
|
24 |
224457 pts |
24% |
BIG Spins |
|
25 |
336685 pts |
25% |
Cash Prize |
2.6.12. Free Spins credited with each loyalty level do not have any wagering requirement, no maximum cashout amount and are valid for 3 days from the moment the level has been reached.
2.6.13. Cash Prizes credited with each loyalty level do not have any wagering requirement, no maximum cashout amount and are valid for 14 days from the moment the level has been reached.
2.6.14. Players should deposit at least once to collect loyalty points.
2.6.15. Loyalty Points are collected on each bet placed on the casino. Loyalty points are also collected while betting with an active bonus but with a different multiplier, here are the details:
|
Game type |
Without bonus active |
With bonus active |
|
Video Slots |
10% |
5% |
|
Live Casino |
1% |
0.5% |
2.7. Other Terms
2.7.1. Some of our occasional promotions might be automatic match bonuses, meaning that, instead of claiming the bonus in the cashier, the bonus is automatically credited into the player’s account once the deposit has been successfully made.
2.7.2. Any offer is non-transferable.
2.7.3. To opt out of receiving an automatic bonus, please reach out to our support team after making your deposit. In some cases, certain bonuses can be removed upon request. It's crucial to note that in order to have a bonus removed, you must contact our Customer Support before placing any bets or commencing the wagering process for the bonus.
2.7.4. Different games and game types contribute towards fulfilling wagering requirements to different extents. For instance, if a game type delivers 100% towards wagering, it means that if you bet €1, €1 will count towards completion of the wagering.
2.7.5. Below are the games’ bonus wagering contribution rates:
● Slot games: 100% (aside from the list below which we reserve the right to update and forfeit any winnings if bonus funds are wagered on these games.)*
● All other games: 0%
*With an active bonus the following games are strictly forbidden to play, Table Games, Video Poker, Jackpot Games, Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Bonanza, Book of 99, Born Wild, Cherrypop, Da Vinci’s Treasure, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jack Hammer 2, Jammin Jars, Jammin’ Jars 2, Jokerizer, Karen Maneater, Le Kaffee Bar, Lost Relics, Moon Princess, Moon Princess 100, Moon Princess Trinity, Mystery Joker 6000, Peking Luck, Razor Shark, Razor Returns, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint, San Quentin xWays, Secret of the Stones, The Dog House, The Dog House Dice Show, The Dog House Megaways, The Dog House Multihold, Tombstone RIP, Valley of The Gods, Victorious, Victorious Max, Vikings, Wanted Dead Or A Wild, Who wants to be a Millionaire, Wild Swarm. In case this is breached the bonus and any potential winnings derived from the bonus will be forfeited.
2.7.6. We reserve the right to update this list and forfeit any winnings if bonus funds are wagered on these games.
2.7.7. The stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.
2.7.8. Although the wagering rules listed above are Simsinos default wagering settings, the player’s participation in certain promotions activates a special wagering mode for these promotions’ bonus money. For example, table games, excluded from wagering by default, might become the only type of games eligible for wagering bonus money within special promotions for table games. Any promotion with an irregular wagering mode will have an accurate description of this mode in its terms and conditions.
2.7.9. Should any user use a bonus with the sole purpose of creating a positive expected value on bonus return by using practices such as Bonus hunt and collecting bonus games to play them in a specific time aimed at securing cash out of said bonus, then Simsinos Casino will enforce condition number 1.23.
2.7.10. Not all payment methods qualify for bonuses. If eligible, when selecting the method in the cashier, the bonus will appear for selection. For further information, you can always contact our Customer Support.
2.7.11. Cash drop has a one-time (1x) wagering requirement. If the Cash drop is not used within 7 days, it will be forfeited from your balance.
2.7.12. In case of winnings resulting from playing with a no-deposit bonus, free money bonus, or cash drop, the maximum withdrawal allowed is five times (x5) the bonus amount.
2.7.13. Players from the following country are not eligible to receive bonuses: Poland.
